Privacy Policy

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Introduction

Welcome to PINGWIN ("we," "our," or "us"). At PINGWIN, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile game app.

2. Information We Collect

We may collect and store the following types of information when you use PINGWIN:

2.1. Personal Information

• Your name
• Your email address
• Other information you voluntarily provide when contacting us for support or inquiries

2.2. Non-Personal Information

• Device information (e.g., device type, operating system, and unique device identifier)
• In-game progress and statistics
• Game analytics and performance data
• Usage information, such as the pages or features you interact with
• Advertising identifiers (e.g., IDFA or AAID)

3. How We Use Your Information

We may use your information for the following purposes:

3.1. To Provide and Improve the Game

• To operate and maintain our mobile game app
• To personalize your in-game experience
• To analyze and optimize game performance and content

3.2. Customer Support

• To respond to your inquiries and provide customer support

3.3. Marketing and Communication

• To send you updates, promotional offers, and information about our games, unless you have opted-out of such communications

3.4. Legal Compliance

• To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

4.1. Service Providers

• We may share your information with third-party service providers who help us deliver our services (e.g., hosting providers, analytics services, and customer support tools).

4.2. Legal Requirements

• We may share your information to comply with legal obligations, court orders, or government requests.

4.3. Business Transfers

• If our app is involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Choices

You have certain choices regarding the information we collect and how it's used. You can:

• Opt out of receiving marketing communications.
• Disable cookies and tracking through your device settings.

6. Security

We take reasonable steps to protect your information from unauthorized access and use. However, no data transmission or storage can be guaranteed to be 100% secure.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@cr38eve.com.

Thank you for using PINGWIN!